Terms of Service
Last updated: September 29, 2026
These Terms of Service govern your access to and use of the AI Employee website and platform, including the AI Social Media Manager service. By creating an account or using the service, you agree to these terms.
1. Acceptance of Terms
By accessing or using AI Employee, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you use the service on behalf of a company, you confirm that you are authorised to accept these terms for that company. If you do not agree, please do not use the service.
2. Description of Service
AI Employee provides AI-powered tools for businesses, including automated customer support (answering questions, booking appointments, taking orders and capturing leads), content creation, and social media publishing through the AI Social Media Manager. Available features, channels and plan limits may change as the product develops.
3. User Accounts and Responsibilities
You must provide accurate information when registering, keep your login credentials confidential, and are responsible for all activity that occurs under your account. Please notify us promptly of any unauthorised use. You are responsible for the accuracy of the business information you provide and for reviewing content before it is published or sent to your customers.
4. Connected Third-Party Accounts
You can connect accounts from third-party platforms such as TikTok, Instagram and others. Access is granted only through each platform's official authorisation (OAuth) flow, and you can revoke it at any time from your account settings on that platform or by disconnecting the account inside AI Employee. You remain fully responsible for all content you approve for publishing and for complying with the terms, policies and community guidelines of those platforms.
5. Acceptable Use
You agree not to use the service for unlawful, harmful, deceptive or abusive purposes, not to publish content you do not have the right to use, not to spam or mislead your customers, and not to attempt to disrupt, disable or reverse-engineer the platform or to bypass its limits or safety measures.
6. Intellectual Property
You retain ownership of the business information, documents, brand assets and content you upload or approve. You grant us a limited licence to process that content solely to provide the service to you. We retain ownership of our software, AI employees and related materials, and no rights are transferred to you beyond the right to use the service.
7. Disclaimers
The service is provided "as is" and "as available". AI-generated responses and content can contain inaccuracies, so you should review anything important before relying on it or publishing it. To the maximum extent permitted by law, we make no warranties about the accuracy, availability or fitness for a particular purpose of the service.
8. Limitation of Liability
To the maximum extent permitted by law, AI Employee is not liable for indirect, incidental or consequential damages, or for lost profits or data, arising from your use of the service or from content published through it. Our total liability for any claim is limited to the amount you paid for the service in the twelve months before the claim arose.
9. Termination
You can stop using the service and close your account at any time. We may suspend or end access where these terms are breached, where the service is abused, or where we are required to do so. On termination your right to use the service ends immediately, while provisions that by their nature should survive (such as intellectual property, disclaimers and limitation of liability) continue to apply.
10. Changes to These Terms
We may update these terms as the product and the platforms we integrate with change. When we do, we will revise the "Last updated" date at the top of this page and give reasonable notice of material changes. Continued use of the service after changes take effect means you accept the updated terms.
11. Contact
If you have questions about these terms, please use the contact options shown on our website — the support and social links in the footer of every page, and the support channels available inside the app — and we will reply as soon as we can.